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Frequently Asked Questions

Find the answers you need in our comprehensive FAQ section. From technical support to billing inquiries, we provide clear explanations and helpful tips to assist you.

When you subscribe to IPtvCA, you get login credentials to IPTV server with instructions for how to set it up on your device.

Yes we offer free trial. Just contact us using WhatsApp or live chat, or use our Contact Page.

It is very easy to connect IPTV. Follow the Tutorial Page, chat with us, or send an email. Our agents will help you set it up on your device.

We support all kinds of devices such as Smart TVs, Firestick, MAG, Android Smart Phone, Android Boxes, Enigma, DreamBox, Vu+ (…), PC, VLC, Smart TV.

We aim to email you within 3 minutes to 6 hours of purchase to arrange setup of your order. Please note during busy periods at evenings and weekends orders may take up to 2 hours to process.

Check our Cancellation Policy Page.

We offer a full range of Canada, USA, UK, European, African, and Asian channels, movies, series, and TV shows with Catch Up & EPG (Electronic Program Guide) features in 8K / 4K / Ultra HD / HD quality.

First of all, make sure that you have a good internet speed connection and your subscription is still active (not expired). If it is, try rebooting your router or using a VPN.